Your Privacy
We respect the confidentiality of your personal information and are committed to protecting it. Your data is collected only to deliver products and services, improve your experience, and support future marketing communications. Access to your information is restricted to authorized employees only.
We do not disclose customer information to third parties except when required to provide a service—such as arranging deliveries, conducting security checks, or performing customer research—or when legally required to do so.
Your Consent
We will not sell your name, address, email, credit card details, or personal information to any third party (excluding partners you may have linked from) without your permission.
Communication & Marketing
If you have made a purchase from us, we may occasionally update you on new products, news, and special offers via email, post, or telephone. You may also choose to receive communications when you become a member of BAI HONG TANG (M) SDN. BHD.
All members may opt out at any time by updating “Your Details” in “Your Account” or by clicking the “unsubscribe” link in any email we send.
What Are Cookies?
Cookies are small files stored on your device. If you register with us, your computer may store an identifying cookie to save time when revisiting our site. You may adjust your browser settings to block cookies if preferred.
Site Statistics
We may share anonymised visitor statistics with investors or partners. Independent measurement tools may use cookies or embedded code to collect data such as page views, visit duration, navigation paths, and screen settings. This information helps us improve our services.
Disclosures of Your Information
Your personal information may be shared with:
- Any company within our group.
- Parties involved in the sale or acquisition of BAI HONG TANG (M) SDN. BHD or its assets.
- Legal authorities or regulators when required to comply with obligations or protect the rights, property, or safety of our company, customers, or others.
Third‑Party Sites
Our website may contain links to partner or advertiser websites. These sites have their own privacy policies, and we are not responsible for their content. Please review their policies before submitting personal data.
Checking Your Details
You may verify your personal details by contacting us. For security, we may request proof of identity (such as your registered email and password). Please keep your login details secure and avoid using browser auto‑save for passwords.
Contacting Us
We welcome all feedback, including complaints. If you have questions about this privacy statement or wish to stop data processing, please contact the BAI HONG TANG (M) SDN. BHD team. We are here to help.